You can request any of these Policies & Procedures for your own information:
- International Student Factsheet (ESOS)
- International Student Handbook
- Recruitment of an Overseas Student Policy (includes Course Credit Policy and Procedure)
- Overseas Student Support Services Policy and Procedure (includes Critical Incident Policy and Procedure)
- Refund Policy
- Overseas Student Transfers Policy and Procedure
- Complaints and Appeals Policy
- Overseas Student Visa Requirements Policy & Procedure
- Deferring, Suspending or Cancelling student’s enrolment Policy and Procedure
- Education Agent Policy and Procedure
Need help?
Call +61 (03) 9688 8029
Or request a call back from one of our FTI team members.